Refund policy

Refund

Refunds will be made in the same manner as original payment. All returns are processed promptly and you should receive a credit to your card, less any applicable shipping charges, within 2 weeks.

We are only able to refund orders done directly through the JVCshop.us online sales outlet. We sadly cannot refund orders done through other retailers, any pursuit of a refund must be done where the item was originally purchased.

Return

You may return any item purchased if done within 30 days of the invoice date. All returned goods must be in new original condition with all accessories and packaging. Any item that shows any sign of use and cannot be sold as new is non-returnable.

The customer is responsible for all shipping charges incurred to ship the package to the customer and any shipping fee to return the item. Shipping charges will not be refunded.